Travel & Hospitality

Oad

Been on a Christmas trip? Then you get a Christmas gift

The challenge

Oad wanted to surprise customers who had recently taken a Christmas trip with a personal thank-you. This should strengthen the customer relationship and encourage them to book again.

Our solution

We developed a surprising Christmas mailing that arrived at customers' homes shortly after their trip. The package contained a personal thank-you message, a small gift, and an exclusive offer for the next booking.

The result

Customers responded enthusiastically to the unexpected gesture. The campaign generated not only positive reactions on social media but also concrete repeat bookings.